Actual Salesforce Salesforce-Certified-Administrator Exam Questions In Different Formats

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Salesforce Certified Administrator exam consists of 60 multiple-choice questions that must be completed within 105 minutes. Salesforce-Certified-Administrator Exam assesses an individual's knowledge and skills in various areas of Salesforce administration, such as managing users and security, configuring and maintaining Salesforce, managing data, automating processes, and creating reports and dashboards. To pass the exam, individuals must score at least 65%. Preparation for the exam includes studying the official Salesforce Certified Administrator Study Guide, taking practice exams, and gaining practical experience in using Salesforce.

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Salesforce Certified Administrator Sample Questions (Q202-Q207):

NEW QUESTION # 202
Ursa Major Solar has a path on Case. The company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from reverting the Case back to a previous status.
Which feature should an administrator use to fulfill this request?

A. Global Value Picklists
B. Dependent Picklists
C. Predefined Field Values
D. Validation Rules

Answer: D

Explanation:
Explanation
To require users to follow the status values as they are on the path and prevent them from reverting back toprevious status values, the administrator should use validation rules that check if the status field value is changed from one value to another value that is not allowed by business logic. For example, if status values are New > In Progress > Closed, thena validation rule can check if status is changed from Closed to In Progress or New, and show an error message if true. Predefined Field Values, Global Value Picklists, and Dependent Picklists are not able to enforce status progression or prevent status reversion.
References:https://help.salesforce.com/s/articleView?id=sf.validation_rules_overview.htm&type=5

NEW QUESTION # 203
Ursa Major Solar offers amazing experiences for all of it employees. The Employee engagement committee wants to post updates while restricting other employees from posting.
What should the administrator create to meet this request?

A. Chatter Recommendations.
B. Chatter Unlisted Group
C. Chatter Stream.
D. Chatter Broadcast Group

Answer: D

NEW QUESTION # 204
Northern Trail Outfitters wants emails received from customers to generate cases automatically.
How should the administrator ensure that the emails are sent to the correct queue?

A. Use a custom email services to set the owner of the case upon creation.
B. Create an Escalation Rules to send cases to the correct queue.
C. Utilize a flow to identify the correct queue and assign the case.
D. Configure Email-to-Case so emails are delivered to the correct queue

Answer: D

NEW QUESTION # 205
DreamHouse Reality needs to use consistent picklist value on a category filed on accounts and cases, with value respective to record types.
Which two features should the administrator use to fulfill this requirement?
Choose 2 Answers

A. Custom Picklist
B. Global Picklist
C. Multi-Select Picklist
D. Dependent Picklist

Answer: A,B

NEW QUESTION # 206
Universal Containers (UC) has a queue that is used for managing tasks that need to be worked by the UC customer support team. The same team will now be working some of UC's Cases.
Which two options should the administrator use tohelp the support team?
Choose 2 answers

A. Configure a flow to assign the cases to the queue.
B. Use assignment rules to set the queue as the owner of the case.
C. Createa new queue and add Cases asan available object.
D. Add Cass to the existing queue as available object.

Answer: B,D

Explanation:
Explanation
Assignment rules and queue configuration are two options that should be used to help the support team work on some of UC's cases. Assignment rules can be used to automatically assign cases to a queue based on certaincriteria, such as case origin or priority. Queue configuration can be used to add Case as an available object to the existing queue and specify which users or groups can access the queue. References:
https://help.salesforce.com/s/articleView?id=sf.case_assignment_rules.htm&type=5https://help.salesforce.com/s

NEW QUESTION # 207
......

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Actual Salesforce Salesforce-Certified-Administrator Exam Questions In Different Formats

Salesforce-Certified-Administrator Exam Objectives, Salesforce-Certified-Administrator Customizable Exam Mode

Salesforce Certified Administrator Sample Questions (Q202-Q207):

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